The Travel Pal Project
Overview
In a society where travel has become a vital component of our existence, the requirement for a smooth and fulfilling encounter has never been more critical. The fusion of my enthusiasm for travel and design led to the inception of Travel Pal , a digital creation that transforms the manner in which voyagers discover lodgings and uncover new locations. Travel Pal is not merely an application; it is your ultimate companion for travel, meticulously crafted to ensure that every journey leaves an indelible mark.
My Role
Collaborative Designer
Platform
Mobile Web
Year
2022
Problems
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Users struggle to find good and budget-friendly accommodation while on a trip
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Users find it hard to find locations that interest them while on a trip.
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Users are concerned about the accuracy of information provided before booking an accommodation.
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Users are concerned about their safety and health while at any location during a trip.
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Users are concerned about having the best experience while on a trip while maintaining their budget.
Goal
The primary goal is to offer travellers a holistic and convenient solution, enabling them to effortlessly discover and reserve outstanding lodging options, encompassing both short-term rental homes and hotels. Concurrently, we aim to provide curated insights into the finest attractions and experiences in the cities they explore.
Design Process
Quantitative Research
During the quantitative research phase of our product design portfolio, we utilized Google Forms surveys to investigate the feasibility and user interest in our innovative travel solution. We strategically distributed these surveys across a diverse audience, actively seeking their input and preferences regarding a comprehensive travel app designed for effortless accommodation booking and local hotspot discovery during trips.
Additionally, we aimed to gain insights into travellers' inclination toward adopting such a solution and identified specific pain points they encounter during travel planning.
Observations
Pain Points
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Finding the right location at affordable prices.
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Security of a particular location.
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Concerned about inaccurate information prior to booking an accommodation.
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Unreliable travel agents.
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Accommodations with poor infrastructure
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Proximity of accommodation to travel location.
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Lack of provision to inspect an accommodation before booking.
User Personas
User Journey
The user journey tool was used to structure and assess users' actions, we used it to streamline their journey, facilitate the accomplishment of their key objectives using the product, and uncover potential areas for improvement.
Competitive Analysis
Existing travel and accommodation apps were analyzed regarding key features like visual accommodation representation, favourites and wishlists, user reviews, tourist attraction information, and discount offerings.
Our concept sets itself apart by offering a comprehensive travel companion that simplifies bookings and provides curated recommendations for local hotspots.
This integrated approach bridges the gap between accommodation and exploration for a seamless travel experience.
Wireframes
Final Designs
What did I learn from this project?
From this project, I gained valuable insights into the complex intersection of user experience, travel planning, and product design. Working on this accommodation and city exploration app taught me the importance of user-centred design, emphasizing the need for intuitive interfaces and seamless booking processes. Additionally, I learned the importance of balancing functionality with aesthetics, as well as the power of integrating user feedback for continuous improvement.